Services
Scheduled Maintenance — Next 30 days
We will be deploying a planned software release on Tuesday 17 November between 06:00 and 06:30 GMT. During this window, services may be briefly unavailable or experience intermittent disruption. If this occurs please resubmit your file after 7am when the BACS windows opens. We apologise for any inconvenience and will provide an update once the release is complete.
Incident History — Last 30 days
We are currently investigating reports of customers experiencing issues logging in via SSO. Our engineers are actively working to identify the cause. API access and non-SSO logins are unaffected and are working as normal. We will provide an update as soon as we have more information. Thank you for your patience.
You may be aware there is a Microsoft Outage reported today - Paygate services are unaffected and continue to operate as normal. However, staff email responses and customer communications both in and out of our organisation may be delayed. We apologise for any inconvenience and thank you for your patience.
Uptime