Services
BACS Submission Service
Checked 12:55
paygate Support Services
Checked 12:55
paygate v2
Checked 12:55
paygate v3
Checked 12:55
Validate Plus
Checked 12:55
Incident History — Last 30 days
11/11/2026
09:07
Investigating – SSO Login Issues
11/11/2026 09:07 –
11/11/2026 12:18 ·
~3h 11m
We are currently investigating reports of customers experiencing issues logging in via SSO. Our engineers are actively working to identify the cause. API access and non-SSO logins are unaffected and are working as normal. We will provide an update as soon as we have more information. Thank you for your patience.
paygate v3
11/11/2026 10:41
We have identified the cause of the SSO login issues and are implementing a fix. We expect SSO logins to be available again by 11:00.
API access and non-SSO logins remain unaffected and are working as normal.
We will update this page as soon as the fix is complete. Thank you for your patience.
Resolved
Uptime
BACS Submission Service
Operational
Past 90 days
Past 30 days
100.00% uptime
100.00% uptime
paygate Support Services
Operational
Past 90 days
Past 30 days
100.00% uptime
100.00% uptime
paygate v2
Operational
Past 90 days
Past 30 days
99.65% uptime
100.00% uptime
paygate v3
Operational
Past 90 days
Past 30 days
99.51% uptime
99.55% uptime
Validate Plus
Operational
Past 90 days
Past 30 days
100.00% uptime
100.00% uptime