All systems operational Last updated 21:59
Maintenance is currently in progress

Services

BACS Submission Service
Checked 21:50
Operational
paygate Support Services
Checked 21:50
Operational
paygate v2
Checked 21:50
Operational
paygate v3
Checked 21:50
Operational
Validate Plus
Checked 21:50
Operational

Active Maintenances

Scheduled Maintenance
13/09/2026 17:00 – 13/09/2026 22:00  · ~5h 0m
In Progress

We are performing scheduled maintenance on all services, you may notice degraded service whilst services are restarted.

Affected services
BACS Submission Service paygate v2 paygate v3 Validate Plus

Incident History — Last 30 days

17/08/2026
12:00
SFTP Connection Issue
17/08/2026 12:00 – 17/08/2026 11:18  ·  ~-41m

We are currently experiencing an issue with our SFTP service on Paygate V3. Our engineers have identified the cause and are working to resolve it. We will provide a further update at 11:00.

paygate v3
17/08/2026 10:56
Our SFTP service on Paygate V3 is now available but remains degraded. Our engineers continue to work on a full resolution. We will provide a further update at 10:30.
Resolved

Uptime

BACS Submission Service
Operational
Past 90 days Past 30 days 100.00% uptime 100.00% uptime
paygate Support Services
Operational
Past 90 days Past 30 days 100.00% uptime 100.00% uptime
paygate v2
Operational
Past 90 days Past 30 days 100.00% uptime 100.00% uptime
paygate v3
Operational
Past 90 days Past 30 days 99.95% uptime 100.00% uptime
Validate Plus
Operational
Past 90 days Past 30 days 100.00% uptime 100.00% uptime