Services
BACS Submission Service
Checked 20:50
HSM
Checked 20:50
paygate Support Services
Checked 20:50
paygate v2
Checked 20:50
paygate v3
Checked 20:50
Validate Plus
Checked 20:50
Incident History — Last 30 days
21/07/2026
18:00
Paygate v3 login unavailable
21/07/2026 18:00 –
21/07/2026 19:00 ·
~1h 0m
A server failover degraded performance of paygate v3 whilst a replacement was provisioned, this was an automatic process which degraded performance for users attempting to login. Automatic processes using workflows were unaffected.
paygate v3
Resolved
Uptime
BACS Submission Service
Operational
Past 90 days
Past 30 days
100.00% uptime
100.00% uptime
HSM
Operational
Past 90 days
Past 30 days
100.00% uptime
100.00% uptime
paygate Support Services
Operational
Past 90 days
Past 30 days
100.00% uptime
100.00% uptime
paygate v2
Operational
Past 90 days
Past 30 days
100.00% uptime
100.00% uptime
paygate v3
Operational
Past 90 days
Past 30 days
99.95% uptime
99.86% uptime
Validate Plus
Operational
Past 90 days
Past 30 days
100.00% uptime
100.00% uptime